Windows 10 – what you need to know

Microsoft has announced a “Free Update to Windows 10”

Capture You may have seen this icon on your computer, prompting you to reserve your free update to Windows 10.  Starting July 29th, Microsoft will allow anyone with Windows 7 (Service Pack 1) or higher to upgrade to Windows 10 for free, for a year.  But what’s the catch?


Hardware and Application Support for Windows 10

All the major vendors of Dental Practice Management and Imaging software and hardware are NOT compatible with Windows 10 at this time.  Most of these vendors have only just recently provided versions that are compatible with Windows 8 (which is nearly 3 years old).  Other devices like printers, scanners or cameras may stop working due to lack of software compatibility with Windows 10.  Might be worth the gamble for your home computer, but in your practice, we advise you say no to Windows 10 at this time.

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Windows 10 Upgrade Paths

  • Windows 7  Starter, Home Basic, and Home Premium to Windows 10 Home – You must have Service Pack 1 installed.
  • Windows 7 Professional, Ultimate to Windows 10 Pro- You must update to 8.1
  • Windows 7 Enterprise  – not eligible for the free update, only through volume licensing.
  • Windows 8 Standard to Windows 10 Home- You must update to 8.1
  • Windows 8/8.1 Pro to Windows 10 Pro – You must update to 8.1
  • Windows 8/8.1 Enterprise  – not eligible for the free update, only through volume licensing.


Windows 10 “gotchas”

While upgrading during the first year is free, there are a few catches.   It was rumored that even those with non-genuine Windows would be able to upgrade for free.  This is not true, there will be a cost involved to get genuine.  In addition, updating from a Home to Pro version will also have a cost involved.

Windows 10 will have a new web browser called “Edge”.  Internet Explorer will still be there for backwards compatibility.  Some features in Windows 7 and Windows 8 will be removed or stop working:

  • Windows Media Center
  • Native DVD Playback – you will have to install a third party app
  • Native Floppy Disk support – you will have to install drivers from the manufacturer of the device.
  • Desktop Gadgets
  • Essentials One Drive
  • Hearts, Minesweeper and Solitaire – this one could be a dealbreaker, we know ;)


Posted in: Healthcare IT, Tech Tips

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